Refund Policy
Last Updated: February 2026
30-Day Money-Back Guarantee
We offer a 30-day unconditional money-back guarantee. If you're not satisfied with the purchased comprehensive report, you can request a full refund within 30 days of purchase, no questions asked.
Refund Eligibility
You may request a refund in the following situations:
- Within 30 days of purchase
- Report content significantly differs from description
- Technical issues preventing report access
- Duplicate charges or billing errors
Refund Process
To request a refund, please follow these steps:
- Contact customer service via website contact form or email
- Provide your transaction ID or email used for purchase
- Briefly explain refund reason (optional but helps us improve)
- We will process your request within 5-7 business days
- Refund will be returned to your original payment method, may take additional 5-10 business days to appear
Processing Time
Refund requests are typically processed within 5-7 business days. Actual receipt time depends on your payment method, usually requiring an additional 5-10 business days. Requests submitted after 60 days will not be processed.
Non-Refundable Situations
The following situations are not eligible for refunds:
- Purchases older than 30 days
- Refund requests older than 60 days
- Abuse of refund policy (e.g., repeated purchases and refunds)
- Usage behavior violating Terms of Service
Contact Customer Service
To request a refund or for any questions, please contact us via email: rstitest.contact@gmail.com or reply directly to your purchase confirmation email.